Price Tier Locking

Price Tier Lock lets a sales rep give a customer the price of the tier their quantity falls into, for every future unit. You don't change your catalog to do it.

For example, Bad Wolf Media buys 25 Analytics Seats, which costs $25 a seat. With a lock, every seat they add later also costs $25, however many they buy.

Prefer a click-through? Follow the interactive guide: Lock a price tier on a quote.

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How Price Tier Lock works

Explanation

Your catalog rate stays the same, and it's still used for new deals. When a rep locks a tier:

1. MonetizeNow finds the tier that the quoted quantity falls into.
2. It creates an account-specific rate for that customer. The rate is named after the original, with the account name added, for example Monthly (Bad Wolf Media).
3. In that rate, each locked product gets a single tier:
   • From: the quoted quantity
   • Up to: ∞ (no upper limit)
   • Price model and amount: the same as the matching catalog tier
4. Products you don't lock keep their catalog prices in the new rate.
5. The quote switches to the new rate.

Example

The Time Lord Enterprise offering prices Analytics Seats with Volume tiers:

The rep quotes Bad Wolf Media 25 seats. That's tier 2, at $25. After the rep locks it, the account-specific rate has one tier for Analytics Seats:

So Bad Wolf Media pays $25 a seat however many seats they add. They don't move into the cheaper $20 or $15 tiers, and they keep $25 instead of the $30 in tier 1.

The locked quantity becomes the minimum. The rate starts at 25 and has no tier below it. To quote fewer seats, choose a different rate (see Amendments and renewals).

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Set up Price Tier Lock

How-to. Requires an admin who can edit Quote Settings and the product catalog.

1. Turn on the setting

1. Go to Settings → Quote Settings.
2. Expand Rate and Price Settings.
3. Switch Allow Price Tier Lock on: "Allows products in an offering to be marked as price tier lock eligible, locking the price tier for that product on quotes."

2. Mark products as eligible on the offering

1. Go to Product Catalog → Offerings and open the offering.
2. In the Products section, click Configure. The Advanced Product Settings drawer opens.
3. Under Price Tier Lock Eligible, tick each product reps can lock. Select All ticks every product.
4. Click Close, then click Save on the offering. The drawer doesn't save on its own.

Products of an ineligible type aren't listed in the drawer. Configure doesn't appear for some offering types. See Rules and limits.

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Lock a price on a quote

How-to

Before you start, check that:

• the eligible product is selected on the quote;
• its quantity is entered, because the quantity decides the tier;
• you can still edit the quote.

1. On the quote, find the offering and click Prices. The prices drawer opens on the Prices tab.

2. Click ⋮ (More rate actions), then Manage Tier Lock.

   

3. The Price Tier Lock section lists each eligible product with the tier its quantity falls into, as it will be locked: Pricing Model, From, Up to and Amount.

4. Tick Lock Price for each product to lock, or tick Select all.

5. Click Save.

   

The quote now uses the account-specific rate. The drawer shows "This rate has been customized for this account."

If no products on the offering can be locked, the section says "No products are eligible for price tier locking."

Lock after the quantity is final. The lock uses the quantity at the moment you save. If the quantity changes afterwards, lock again from the original catalog rate.

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Amendments and renewals

Explanation

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Rules and limits

Reference

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When to use it

Explanation

Use Price Tier Lock when:

• you've negotiated a committed per-unit price for a customer;
• you want the same price to carry through amendments and renewals;
• you're offering volume pricing protection, so the customer keeps their price if their quantity changes.

Don't use it when:

• prices are expected to change often;
• the agreement should always follow the current catalog price.

Related

• Rates
• Offerings
• Interactive guide: Lock a price tier on a quote