Creating Quotes in MonetizeNow

This guide shows you how to build a quote, get it approved, and get it ready to send to your customer. No technical knowledge needed.

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Walkthrough: Create your first quote

In about 10 minutes you'll build a two-year quote for a customer called Northwind Traders: a bundle of products, a 10% discount, and a request for your manager's approval. Follow along exactly the first time. Once you're comfortable, the quick how-tos cover the variations.

Prefer to click along? Watch the interactive walkthrough:

Before you start

Your admin or RevOps team should already have set up:

• the products you sell
• at least one offering, a package of products with its prices
• the customer's account
• at least one contact at that customer

If you can't see a New Quote button, ask your admin to give you quoting access.

Step 1: Start a new quote

1. Click Sales in the menu on the left. Your list of quotes opens.
2. Click New Quote.

Step 2: Pick your customer

1. Under Existing Account, start typing the customer's name (for example, North).
2. Click Northwind Traders in the list.
3. Leave Select Contract set to + New Contract. That's the right choice for any brand-new deal.
4. Click Create.

Your quote opens as a Draft. Good news: you never need to click Save on this page. Every change saves on its own, and you'll see Saved at the top.

Step 3: Choose who the quote is for

1. In the Contacts box, click Select next to Shipping Contact.
2. Click Dana Whitfield.

The Billing Contact (the person who gets the invoices) is set to the same person. You can change it if someone else pays the bills.

Step 4: Make it a two-year deal

1. Click the contract dates next to Contract Term. They show 12 months for now.
2. Click 24.
3. Click Save.

Step 5: Set an expiration date for the quote

The Expiration Date is the last day the customer can accept this quote. A shorter deadline creates urgency.

1. Click the date next to Expiration Date.
2. Pick a date one week earlier, so the deal closes before month end.

Step 6: Add what you're selling

1. Under Products and Pricing, click Select Offering and pick Growth Plan.

   

2. A window pops up because Growth Plan has an optional add-on. The included products are already ticked. Tick Implementation Services to add onboarding, then click Save.

   

3. Click Select Rate and pick Growth - Annual. The rate is the price list to use; this one bills the customer once a year.

   

Step 7: Enter quantities and a discount

1. Type how many of each product the customer is buying: 50 Platform License seats, 1 Premium Support, 1 Implementation Services.
2. In the Discount box on the Platform License line, type 10. That's a 10% discount.

The new price appears next to the crossed-out list price, and the totals at the top update right away (ARR is the yearly recurring value, TCV is the total value of the whole contract).

Notice the progress bar at the top now says Get 1 Approval. Your company requires a manager's sign-off for discounts this size.

Step 8: Check what the customer will be invoiced

Click Billing Summary to open it. The Billing Schedule shows each invoice and its amount. The first invoice is bigger because it includes the one-time onboarding fee.

Step 9: Send it for approval

1. Click Submit at the top right.
2. Tell your approver why this deal deserves the discount in Approval Notes, then click Save.

That's it. Your quote is now in Review and your approver gets an email. The customer doesn't see anything yet. To check who you're waiting on, click the approval step in the progress bar.

What's next

Once your quote is approved, send it to your customer for signature.

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Quick how-tos

Start a quote from the customer's page

Open the customer's account, click New, then Quote. The customer is filled in for you.

Quote a customer who isn't in MonetizeNow yet

In the New Quote window, click Create New Account. Fill in the customer's details, click Next, and carry on as usual.

Add to an existing customer's contract (upsell)

1. In New Quote, pick the customer.
2. Under Select Contract, choose their current contract.
3. Choose Amend.

Renew a customer's contract

Follow the steps above, but choose Renew instead of Amend. A canceled contract can't be renewed; start a new quote instead.

Start from a saved template

In New Quote, pick a template under Create from Blueprint. Your quote starts with the template's products and settings already in place.

Change the contract length or start date

Click the dates next to Contract Term, change the Start Date or the number of months, and click Save.

Change payment terms

Use the Net Terms drop-down in the Contract box, for example Net 30 (the customer pays within 30 days of each invoice).

Send invoices to a different person

In the Contacts box, click Select next to Billing Contact and pick someone else, or click + New Contact to add them.

Add more than one offering

After you add the first offering, a new Select Offering box appears below it. Repeat as many times as you need.

Raise the price partway through a contract

Hover over the offering and click + Schedule Change. Pick the new price list (Rate) and the dates it applies, then click Add. This is often called a "ramp".

Give a dollar discount instead of a percentage

In the Discount box, click the arrow next to %, switch to a dollar amount, and type the value.

Remove an offering

Click the trash can icon on the offering.

Hide the discount from the customer's PDF

Click Switch to External View, then Customize Settings, and turn off the discount details.

Make changes after you've submitted

Click Edit Quote. The quote goes back to Draft so you can change it. If it was already approved, you'll be warned that you need approval again.

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Cheat sheet

The New Quote window

The top of the quote

Quote statuses

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Good to know

What are Products, offerings and rates?

A product is one thing you sell, like a user license. An offering is a package of products sold together, like "Growth Plan". A rate is the price list for that package and how often the customer is billed (yearly, monthly). You build quotes from offerings, so everyone quotes from the same approved price list. You only adjust quantities and discounts.

Why some products are already ticked

Some products always come with an offering, so they're ticked for you. Others are optional add-ons you can include or leave out. To change them later, click Manage Products on the offering.

Why there's no Save button

Everything on the quote saves as you go, so you can't lose your work. Pop-up windows, like the contract dates, have their own Save so you can back out with Cancel.

Why the totals change when you change the dates

Prices are worked out from the contract length. Make a 12-month deal 24 months and the yearly products double, while one-time fees stay the same.

Why some quotes need approval

Your sales leadership or RevOps team sets the rules, for example "discounts of 10% or more need manager approval". MonetizeNow checks your quote against these rules as you build it, so you'll know before you submit. If your quote is changed after approval, it needs approving again, so customers only ever see approved terms.

Your view and the customer's view

The normal view is your workspace, with all the pricing detail. Switch to External View shows exactly what your customer will get, and Customize Settings lets you choose what they see.