Custom Billing Date
Choose a billing date which is different from your contract start date to enable control over your billing schedule.
What is Custom Billing Date?
We understand that every business runs on a different fiscal schedule. That’s why we offer the Custom Billing Date option, allowing you to align your billing cycle with your organization’s internal processes or financial reporting calendar.
The most common scenario is where your customer wants to align billing with their fiscal calendar, but wants to start their contract now. Assuming your customer wants to pay for the rest of the year, then start annual invoicing on the 1st of the year.
Choose a month and day to anchor billing periods. This changes how the first billing cycle is calculated as well as all subsequent billing periods.
Let's take this example contract which spans from Oct 1st 2025 to Dec 31 2026
Billing Date | Billing Schedule |
|---|---|
Unset (Based on Contract Start Date) |
|
Jan 1 (Custom) |
|
July 1 (Custom) |
|
How to Set Custom Billing Date?
You can update your billing preferences at any time when creating a NEW quote as shown below:
- Click on create
New Quotefrom the account overview page - Expand the Contract Term modal and choose your preferred date under
Customize Billing Start Datesection - Click Save
Examples
| Billing Date | What happens |
|---|---|
| 1st of the month | Billed on the 1st every month |
| 15th of the month | Invoice will generated on the 15th monthly |
| 30th or 31st | Billing will default to the last valid day of the month (e.g., 28th in February) |
If the contract end date does not align with your billing schedule boundaries, the final invoice of a contract will be prorated and the first invoice on the renewal contract will also be prorated.
Changing Custom Billing Date
The Custom Billing Date can be changed on the first quote for a contract, but cannot be changed after the quote is processed and will remain locked. Amendments and Renewals will inherit the billing date from the previous quote.
How would this impact billing?
Billing will be aligned as per the date selected with the first and the last period prorated as per the pricing and contract term w.r.t the customize billing date.
Feature Availability
This feature is in pre-release. If you would like to try out this feature in the test tenant, please reach out to your account representative.
As this is an early access feature, functionality may change as we continue to improve it. We welcome your feedback!
Need Help?
Our team is here for you! If you have any questions about how Custom Billing Date feature works, contact your system administrator or support team.
Updated 1 day ago